Video walkthrough: View document engagement analytics (DocKosha)

This video shows how to open a document in DocKosha and view its engagement analytics (views, time spent, country, page attention), plus how to filter and export the data.

Step-by-step (what the video does)

Step 1 — Start the walkthrough

• The video opens on a title card: “View document engagement analytics”.
• It prompts you to click Get Started to begin.

Step 2 — Open the Documents section

• After “Get Started”, the app is already inside DocKosha.
• In the left sidebar, the video highlights Documents (it’s selected).
• The main area shows the Documents list in the My Documents folder.

What you see:

• A folder list on the left of the main panel (example: My Documents, a subfolder like Temo).
• A table of items (folders + files) with columns like Name, Last modified, File size.
• Each file row has action icons on the right (including an eye icon).

Step 3 — Choose the document you want analytics for

• The video points to the eye icon next to a document row (example document: Theory of Everything.doc).
• A tooltip appears saying: Click the document which you desire to see analytics.
• The user clicks the eye icon to open that document.

Step 4 — Preview the document

• The screen switches to a document viewer page for the chosen file.
• At the top-left there’s a Back link.
• The document preview loads in the center (the video shows a document rendered like a PDF page).
• On the right, there’s a panel with tabs:
  • Document
  • Share
  • Analytics
  • Audit log
• The Document tab is selected initially and shows “Document details”.

Step 5 — Open the Analytics tab

• A tooltip appears pointing to Analytics:
  “Open the Analytics tab to see how readers engage with this document.”
• The user clicks Analytics.
• The right side turns into an analytics dashboard.

Step 6 — Use the analytics filters

At the top of the analytics area, the video shows two dropdown filters:

• Link context (example value: All links)
• Time period (example value: All time)

What the user does:

• The video changes the Time period from All time to Last 7 days (to show filtering).
• Then it returns to All time later in the video.

Why this matters:

• These filters let you narrow analytics to a specific sharing link (“link context”) and a specific date range (“time period”).

Step 7 — Read the Engagement Overview metrics

Under Engagement Overview, the video shows summary tiles such as:

• Total views (example: 1)
• Unique viewers (example: 1)
• Revisits (example: 0)
• Downloads (example: 0)
• Total time (example: 00:00:12)
• Avg time / viewer (example: 00:00:12)

Simple interpretation:

• Total views: how many times the document was opened.
• Unique viewers: how many distinct people viewed it.
• Total time: total time spent across all views.
• Avg time / viewer: average engagement time per unique viewer.

Step 8 — Scroll to see deeper insights

The video scrolls down (within the Analytics area) to show additional sections:

8A — Viewer insights

• There’s a card called Viewer insights.
• It shows a note like Viewer tracking disabled.
• It explains you’ll only see verified viewer details if the link is configured to collect emails (example guidance: turn on “Collect emails for analytics”).

8B — Views by country

• There’s a card called Views by country.
• In the video’s example, it shows:
  • United States — 1
• This means the viewer location was detected and grouped by country.

8C — Page attention

• A section called Page attention appears, showing time spent per page.
• In the video, it looks like a small bar chart for page-level attention (useful to see which pages get read).

Step 9 — Refresh or export analytics

On the top-right of the analytics area, the video shows two action buttons:

• Refresh — re-pulls the latest analytics numbers.
• Export CSV — downloads the analytics as a spreadsheet-friendly file.

What a normal user should do (quick checklist)

1. Go to Documents.
2. Find your document in the list.
3. Click the eye icon to open/preview it.
4. Click the Analytics tab.
5. Pick a Time period (and Link context if needed).
6. Read Engagement Overview.
7. Scroll for Country + Page attention.
8. (Optional) Click Export CSV to download the report.

Note about “Viewer insights”

If you want to see who viewed the document (emails/names), the video shows that it depends on whether viewer tracking is enabled on the sharing link (e.g., “Collect emails for analytics”). If it’s off, you’ll still get anonymous aggregate analytics, but not verified viewer identities.