Video walkthrough analysis — Custom domain + branding (DocKosha)

What this video shows (in plain English): You set a custom subdomain (example: docs.yourcompany.com) so your document share links look branded, then you verify the domain via DNS records, add your company identity (name + logo), and finally create a share link with a custom URL path (example: /dockosha/sample).

Step-by-step (easy mode)

Step 1 — Open the Custom Domain settings

What you do:

1. Log in to DocKosha.
2. In the left sidebar, click Custom domain.

What you should see:

• A page titled Custom domain with a section for adding a domain.

(Video roughly: ~0:18–0:25)

Step 2 — Enter the domain you want people to see (your branded subdomain)

What you do:

1. In the input box, type the subdomain you want your share links to use.
   • Example format: docs.yourcompany.com
2. Click Add Domain.

Why this matters:

• This is the domain that will show up in the final share URL you send to others.

(Video roughly: ~0:26–0:34)

Step 3 — Verify the domain by adding DNS records

After adding the domain, DocKosha shows “Verification Required”.

What you do:

1. Open your DNS provider (where your domain is managed — e.g., Cloudflare / GoDaddy / Namecheap / Route53).
2. Add the DNS records DocKosha asks for.

What the video shows as required records:

• CNAME record
  • Name/Host: your subdomain (example: docs.yourcompany.com)
  • Target/Value: a DocKosha host (example shown: custom.dockosha.com)
• TXT record (ownership verification)
  • Name/Host: looks like _cf-custom-hostname.docs.yourcompany.com
  • Value: a long verification token (random-looking string)
• TXT record (SSL validation)
  • Name/Host: looks like _acme-challenge.docs.yourcompany.com
  • Value: another long validation token

3. Come back to DocKosha and click Verify Records.

Important note (DNS delay):

• DNS changes can take time to “spread” (propagate). The UI mentions it can take up to 24–48 hours.
• In practice, Cloudflare is often faster (minutes), other providers can be slower.

(Video roughly: ~0:35–0:50)

Step 4 — Confirm the domain is verified and active

What you do:

1. Once verification succeeds, you’ll see the domain marked Verified.
2. DocKosha also confirms that new share links will now use your custom domain.

What you should see:

• A status like: “Your domain is active. Share links will now use …”

(Video roughly: ~0:50–0:58)

Step 5 — Set your branding (company identity)

This is where the “branding” part happens.

What you do:

1. In Company identity, fill:
   • Company name
   • Website URL (include https://)
2. Upload a Company logo.
   • Supported formats shown: SVG, PNG, JPG, WebP
   • Keep it lightweight (video mentions a max size limit).
3. Use Preview header if you want to see how the header looks to viewers.
4. Click Save changes.

Why this matters:

• Your logo/name appear to viewers when they open your share link, making it look like your brand—not a generic file link.

(Video roughly: ~0:52–1:00)

Step 6 — Open a document you want to share

What you do:

1. Go to Documents.
2. Click a document (the video opens a file named like Sample PDF.docx).

What you should see:

• The document viewer opens.
• On the right, there are tabs like Document / Share / Analytics / Audit log.

(Video roughly: ~1:00–1:15)

Step 7 — Create your first branded share link

What you do:

1. Click the Share tab.
2. Click Create first link (or New Link).

What you should see:

• A “Create link” screen with tabs like Basics / Security / Access.

(Video roughly: ~1:15–1:25)

Step 8 — Customize the share URL (the “pretty” part)

In Basics, the video sets:

What you do:

1. Set a Link name (internal label for your team, e.g., public).
2. Set Custom URL (optional) — this becomes the URL path/slug.
   • Example in the video: sample
   • This results in a share path like /dockosha/sample.
3. (Optional) Set Expiration date/time if you want the link to stop working later.
4. Toggle viewer options if needed:
   • Allow downloads
   • Email notifications
   • Feedback / Comments / Q&A

Right-side “Viewer experience” summary:

• Shows what the viewer will experience (Public vs restricted access, downloads on/off, analytics behavior, etc.).

5. Click Create.

(Video roughly: ~1:25–1:35)

Step 9 — Copy and share the branded link

After creating the link:

What happens:

• DocKosha shows a confirmation like “Link created and copied”.
• The share URL now uses your custom domain and your custom path.

Example shown in the video format:

• https://docs.yourcompany.com/dockosha/sample

(Video roughly: ~1:35–1:42)

Quick troubleshooting (if something doesn’t verify)

1. Double-check record type

   • CNAME must be CNAME (not A/AAAA).
   • TXT must be TXT.

2. Make sure the “Name/Host” is correct

   • Many DNS providers want only the subdomain part (e.g., docs) instead of the full docs.yourcompany.com.
   • The exact input depends on the provider.

3. Wait for propagation

   • Try verifying again after 10–30 minutes (sometimes longer).

4. Avoid conflicting records

   • If you already have an A record for docs, it can conflict with the CNAME.

End result (what you get)

• Your document share links look like your brand:
  • Custom domain: docs.yourcompany.com
  • Optional clean path: /dockosha/<your-slug>
• Viewers see your company identity + logo, and you can control access settings per link.